Seasons leadership podcast
The women in leadership podcast
Cultivating Respect and Valuing Time: The Keys to Excellent Customer Service
Season
4
| Episode
48
10/4/2023
Join us for this specialdiscussion on customer service and leadership.
Show Notes:
We talk about how excellent leaders care abouttheir customers. We shareexamples of exceptional customer service, and not so exceptional. Breaking downwhat sets these examples apart, we challenge leaders to really consider who isyour customer? Next, we talk about loyalty and how the cast of a leader’s shadowcan affect how the organization treats their customers – either positively ornegatively. Our discussion concludes with a call to action: Look at yourorganization through the eyes of your customer.
Resources: Need help being more self-aware? Get a coach!
Customer Service & Culture – Both are about Leadership | The Almanac | Seasons Leadership Program
Join us Oct. 17 for a live event with Seasoned Leader David Spong
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Debbie's previous blog "recharge your leadership batteries" offers some timely insights to help you reboot your own practice of "me time." She shares this important reminder that inspires me to take time for myself, "by taking time off not only was I benefiting, but I was giving someone else the opportunity to stretch and grow and show themselves and others what they could do."
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