Cultivating Respect and Valuing Time: The Keys to Excellent Customer Service

Seasons leadership podcast

The women in leadership podcast

Cultivating Respect and Valuing Time: The Keys to Excellent Customer Service

Season

4 | Episode

48 10/4/2023

Join us for this specialdiscussion on customer service and leadership.

Show Notes:
We talk about how excellent leaders care abouttheir customers. We shareexamples of exceptional customer service, and not so exceptional. Breaking downwhat sets these examples apart, we challenge leaders to really consider who isyour customer? Next, we talk about loyalty and how the cast of a leader’s shadowcan affect how the organization treats their customers – either positively ornegatively. Our discussion concludes with a call to action: Look at yourorganization through the eyes of your customer.

Resources: Need help being more self-aware? Get a coach!

Customer Service & Culture – Both are about Leadership | The Almanac | Seasons Leadership Program

Join us Oct. 17 for a live event with Seasoned Leader David Spong

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